Service difficulty report · Microwave Oven · Boeing 777323ER

Difficulty date
April 17, 2019
Submitted
May 10, 2019
Operation
Air carrier
Aircraft
N732AN
Make and model
Boeing 777323ER
Aircraft serial
31549
Aircraft time
19,843 hours, 2,208 cycles
Part
Microwave Oven
Condition
Odor
Location
Galley
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT NOT GROUNDED: FLIGHT ATTENDANTS REPORTED ELECTRICAL ODOR FROM FORWARD GALLEY MICROWAVE WHEN IN USE. MAINTENANCE REPLACED MICROWAVE PER ESO 21258 AND PERFORMED SATISFACTORY OPERATIONAL CHECK.