Service difficulty report · Actuator · Boeing 767323

Difficulty date
May 2, 2019
Submitted
May 3, 2019
Operation
Air carrier
Aircraft
N344AN
Make and model
Boeing 767323
Aircraft serial
33083
Aircraft time
60,619 hours, 9,952 cycles
Part
Actuator
Part serial
8057
Condition
Failed
Location
Ram Air
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
B, A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: PILOT DECLARED EMERGNECY AND RETURNED TO PHL ON ACCOUNT OF LOSS OF BOTH PACKS AND LOSS OF CABIN PRESSURIZATION. AIRCRAFT DECENDED TO 10,000FT. FROM FL370. MAINTENANCE ACCOMPLISHED FIM TASK 21-51-00 FIG 104 AND FOUND THE LEFT RAM AIR EXHAUST ACTUATOR FAILED IN THE CLOSED POSITION. REPLACED ACTUATOR IAW AMM 21-53-04-401. MAINTENANCE ALSO FOUND HEAT EXCHANGER EXHAUST PLENUM DAMAGED/HOLED. REPLACED PLENUM IAW AMM 21-51-02-401. LEFT PACK OPS CHECK OK IAW AMM 21-51-00. SEE SDR # AALA201905039033.