Service difficulty report · Oven · Boeing 777223

Difficulty date
May 29, 2019
Submitted
May 30, 2019
Operation
Air carrier
Aircraft
N784AN
Make and model
Boeing 777223
Aircraft serial
29588
Aircraft time
77,578 hours, 9,323 cycles
Part
Oven
Part number
8548010000
Part serial
12010139
Condition
Overheated
Location
Galley
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: PILOT REPORTS BOTH WARMING OVENS IN FIRST CLASS GALLEY GET TOO HOT AND OVERHEATING WITH AN ELECTRICAL WIRE SMELL, FOUND BURNT STICKY SUBSTANCE IN NR 2 BUN WARMER. MAINTENANCE REMOVED AND REPLACED NR 2 BUN WARMER IAW AMM 25-32-02. OPS NOW NORMAL. NO SMELL EVIDENT DURING OPS CHECK OF BOTH OVENS.