Service difficulty report · Windshield · Boeing 737823

Difficulty date
July 14, 2019
Submitted
July 22, 2019
Operation
Air carrier
Aircraft
N956NN
Make and model
Boeing 737823
Aircraft serial
31200
Aircraft time
16,037 hours, 6,077 cycles
Part
Windshield
Part number
141A48002
Part serial
14055H6499
Condition
Cracked
Location
Cockpit
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: FIRST OFFICER RIGHT HAND FORWARD WINDSHIELD CRACKED UPON APPLICATION OF WINDOW HEAT DURING PREFLIGHT. **SUPPLEMENTAL REPORT: REPLACED WINDSHIELD PER AMM 56-94-04** (CLOSED)