Service difficulty report · Unknown · Boeing 737823

Difficulty date
July 13, 2019
Submitted
July 16, 2019
Operation
Air carrier
Aircraft
N837NN
Make and model
Boeing 737823
Aircraft serial
30908
Aircraft time
28,886 hours, 11,657 cycles
Part
Unknown
Condition
Malfunctioned
Location
Fuel System
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT NOT GROUNDED: PILOT REPORTS INCORRECT FUEL TANK FUEL BURN: ALL PUMPS (6) ON, FULL MAIN TANKS AT GATE: LEFT 8.6 / CTR 8.7 / RT 8.5 / TOT 25.8. TAXI: LEFT 8.6 / CTR 8.7 / RT 8.1 / TOT 25.4. CENTER TANK FUEL BEGAN TO BE USED ONLY AFTER RT TANK AT 8.1. WHEN CENTER TANK EMPTY LEFT MAIN TANK 8.1 / RT MAIN TANK 7.8. POSSIBLE UNWANTED FUEL TRANSFER WING TO CENTER TANK. MAINTENANCE TROUBLESHOT UNWANTED FUEL TRANSFER FROM RIGHT MAIN TANK TO CENTER TANK IAW FIM 28-21-00-810-813. TRANSFER FUEL AND TURN ON RIGHT PUMPS ON. CANNOT DUPLICATE FAULT. NO UNWANTED FUEL TRANSFER NOTED.