Service difficulty report · Windshield · Boeing 737823

Difficulty date
August 5, 2019
Submitted
August 8, 2019
Operation
Air carrier
Aircraft
N970NN
Make and model
Boeing 737823
Aircraft serial
31218
Aircraft time
13,839 hours, 5,563 cycles
Part
Windshield
Part number
141A48001
Condition
Arced
Location
L1
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: PILOT REPORTS L1 WINDSHIELD MAKES CRACKING SOUND IN CRUISE IN CLOUDS. MAINTENANCE REMOVED AND REPLACED L1 WINDSHIELD IAW JOB CARD 56-94-03.