Service difficulty report · Deu · Boeing 737823

Difficulty date
September 21, 2019
Submitted
September 24, 2019
Operation
Air carrier
Aircraft
N820NN
Make and model
Boeing 737823
Aircraft serial
29559
Aircraft time
30,632 hours, 12,305 cycles
Part
Deu
Condition
Faulty
Location
Cockpit
Stage of operation
CL
How discovered
O
Nature of condition
S
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT NOT GROUNDED: PILOT REPORTS FOR APPROX 5 MINUTES IN FLIGHT, BOTH PILOT NDS AND LOWER DU WENT BLANK. NO PANEL SWITCHING CHANGED ANYTHING. COULD NOT DISPLAY HYD PRESSURES ON ANY DISPLAY. THERE WERE NO EEC LIGHTS. ON UPPER DU, ONLY N1 AND EGT WERE DISPLAYED. NO MESSAGES WERE DISPLAYED ON PFDS. MAINTENANCE REPORTS PER MAINT MSGS 31-60041, DEU-1 SOFTWARE RESET, AND 60042, DEU-2 SOFTWARE RESET, ACCOMPLISHED DEU 1 AND 2 SELF TEST PER FIM 31-62-00. ALL TESTS PASSED, DISPLAYS SHOW NO FAULTS.