As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT WAS GROUNDED: MAINTENANCE REPORTS FWD CABIN DOOR L1 HARD TO OPEN AGENT NOTED EXT. DOOR HANDLE AT 90 DEG. TO NORMAL (NON FLUSH). MAINTENANCE FOUND BOLT HOLDING GUST LOCK TO DOOR HINGE SHEARED OFF AT BOTTOM OF DOOR HINGE ARM. REMOVED AND REPLACED BROKEN PIN FOR GUIDE ARM IAW AMM 52-11-21. OPS CHECK GOOD.