Service difficulty report · Windshield · Airbus A320214

Difficulty date
December 20, 2019
Submitted
December 23, 2019
Operation
Air carrier
Aircraft
N104UW
Make and model
Airbus A320214
Aircraft serial
0863
Aircraft time
55,120 hours, 32,011 cycles
Part
Windshield
Part number
STA320271
Part serial
7114
Condition
Cracked
Location
Cockpit
Part time
37,559 hours, 20,995 cycles
Stage of operation
DE
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED. FLIGHT DECK FIRST OFFICERS OUTER WINDSHIELD CRACKED ON DECENT, IMPARES VISABILITY. REPLACED THE WINDSHIELD IAW AMM 56-11-11.

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