Service difficulty report · Computer · Boeing 737823

Difficulty date
December 21, 2019
Submitted
December 25, 2019
Operation
Air carrier
Aircraft
N940AN
Make and model
Boeing 737823
Aircraft serial
30598
Aircraft time
58,932 hours, 24,215 cycles
Part
Computer
Part number
4082499902
Part serial
99040887
Condition
Unreliable
Location
Autopilot
Stage of operation
DE
How discovered
O
Nature of condition
F
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: PILOT REPORTS WHILE DESCENDING ON THE ARRIVAL APPROACHING 10000FT-CLEARED TO 4000- L NAV, V NAV ENGAGES THEN CLEARANCE TO DESCEND TO 10-000 170 KNOTS SELECTED LEVEL CHANGE AND CONFIGURED AIRCRAFT. THRUST LEVERS WENT UNCOMMANDED INTO TOGA, AUTO PILOT KICKED OFF. MODE CONTROL PANEL BECAME UNRESPONSIVE NO FD ON COPILOTS SIDE. TRIED RECYCLING AUTOPILOT/SWITCH AUTOPILOT NO RESPONSE, TRIED RECYCLING FD NO RESPONSE TRIED A/T RECYCLE AUTOTHOTTLES KEPT TRYING TO TOGA, AIRSPEED AND ALTITUDE ON MC UNRESPONSIVE WINDOWS WERE BLANK. MAINTENANCE REMOVED AND REPLACED MCP PANEL IAW AMM. 22-11-34 AND FCC A COMPUTER IAW AMM. 22-11-33. OPS. CHECKED GOOD. NO FAULTS NOTED. (SEE SDR # AALA201912229010)