Service difficulty report · Pump · Boeing 777323

Difficulty date
January 5, 2020
Submitted
February 4, 2020
Operation
Air carrier
Aircraft
N719AN
Make and model
Boeing 777323
Aircraft serial
41668
Aircraft time
29,482 hours, 3,291 cycles
Part
Pump
Part number
PUM3037
Part serial
ATC96260
Condition
Weak
Location
Fuel System
Stage of operation
CL
How discovered
O
Nature of condition
J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: MIA-GRU, FUEL DISAGREE EICAS 9.1LBS DIFF TOTALIZER VS CALCULATED. FLIGHT AIR RETURNED TO MIA ACCOUNT A DISCREPANCY BETWEEN THE CALCULATED FUEL QUANTITY AND THE FUEL TOTALIZER QUANTITY. N7LC WAS DISPLAYING A FUEL DISAGREE AND THE FUEL TOTALIZER WAS DISPLAYING A QUANTITY THAT WAS APPROXIMATELY 8000LBS LESS THAN THE CALCULATED FUEL QTY. SINCE THE DISCREPANCY WAS INCREASING WITH TIME THE CREW DECIDED TO RETURN TO MIA. EMERGENCY WAS DECLARED. ***SUPPLEMENTAL ACTION SECT. 4 AND 5: REMOVED & REPLACED L/H ENG FUEL PUMP IAW AMM 73-11-01 REMOVED & REPLACED L/H ENG HMU (P/N UNI0044, S/N WYGF4825) IAW AMM 73-21-14***(CLOSED)