As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT NOT GROUNDED: GATE AGENT HAD DIFFICULTY OPENING L1 DOOR. STATED HANDLE DID NOT EXTEND FULLY BEFORE SHE COULD TURN IT. PERFORMED TROUBLESHOOTING PER FIM 52-10-00-810. CLEANED AND LUBRICATED EXTERIOR HANDLE AND DOOR IAW AMM 12-25-11.