Service difficulty report · Windshield · Boeing 777223

Difficulty date
July 14, 2020
Submitted
July 17, 2020
Operation
Air carrier
Aircraft
N779AN
Make and model
Boeing 777223
Aircraft serial
29955
Aircraft time
84,976 hours, 10,121 cycles
Part
Windshield
Part number
141W740036
Condition
Failed
Location
Right
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: RIGHT HAND FLIGHT DECK WINDSHIELD OUTER PANE ARCHING THEN SHATTERED AT FL 410. THE AIRCRAFT DIVERTED AND LANDED SAFELY WITHOUT FURTHER INCIDENT. (NO EMERGENCY WAS DECLARED) REPLACED WINDSHIELD PER TASK CARD 56-94-01.