Service difficulty report · Fmc · Boeing 737823

Difficulty date
August 22, 2020
Submitted
August 25, 2020
Operation
Air carrier
Aircraft
N994NN
Make and model
Boeing 737823
Aircraft serial
33248
Aircraft time
12,600 hours, 5,068 cycles
Part
Fmc
Part number
1762000101
Part serial
012319
Condition
Failed
Location
Nr 1
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: SHORTLY AFTER REACHING CRUISE AT FL320 BOTH FMCS SUDDENLY AND SIMULTANEOUSLY FAILED, BOTH NAV DISPLAYS BLANKED,AND THE AUTOPILOT )A)) DEFAULTED TO CWS IN BOTH PITCH AND ROLL AFTER 30 SECONDS BOTH FMCS RETURNED TO NORMAL OPERATION. REPLACED FMC #1 AND ACCOMPLISHED A SATISFACTORY OPERATIONAL CHECK PER FIM 34-61-00-810-827.