Service difficulty report · Windshield · Boeing 777223

Difficulty date
September 13, 2020
Submitted
September 14, 2020
Operation
Air carrier
Aircraft
N778AN
Make and model
Boeing 777223
Aircraft serial
29587
Aircraft time
84,590 hours, 10,289 cycles
Part
Windshield
Part number
141W740047
Part serial
H3426
Condition
Failed
Location
L1
Stage of operation
CR
How discovered
V
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: L1 WINDSHIELD SHATTERED. AN EMERGENCY WAS DECLARED AND THE AIRCRAFT RETURNED TO DFW, WHERE IT LANDED SAFELY WITH OUT FURTHER INCIDENT. REPLACED WINDSHIELD PER AMM 56-11-01.