Service difficulty report · Guide Arm · Boeing 737823

Difficulty date
November 2, 2020
Submitted
November 4, 2020
Operation
Air carrier
Aircraft
N808NN
Make and model
Boeing 737823
Aircraft serial
33206
Aircraft time
33,433 hours, 13,600 cycles
Part
Guide Arm
Condition
Displaced
Location
L1 Door
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED. L1 DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE, LOOSE HARDWARE CAUSED GUIDE ARM TO FALL INTO TRACK. REINSTALLED GUIDE ARM WITH NEW HARDWARE, IAW AMM 52-11-21-400-802. OPERATIONS CHECK GOOD.