As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT WAS NOT GROUNDED: FIELD REPORTS L2 SERVICE DOOR EXTERIOR HANDLE, FOUND TO BE IN THE NOT STOWED/FLUSH POSITION AT GATE ARRIVALS. PERFORMED L2 SERVICE DOOR LUBRICATION-COMPONENTS AND SERVICING MECHANISM IAW AMM 12-25-12-640-801/802.