As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT WAS GROUNDED: FORWARD ENTRY DOOR WILL NOT CLOSE. HANGS UP WHEN DOOR HANDLE NEARS CLOSED POSITION. REQUIRES EXTRA FORCE TO CLOSE COMPLETELY. REPLACED GUIDE ARM AND ACCOMPLISHED A SATISFACTORY OPERATIONAL CHECK PER AMM 52-11-21 AND 52-11-00.