Service difficulty report · Guide Arm · Boeing 737823

Difficulty date
July 12, 2021
Submitted
July 13, 2021
Operation
Air carrier
Aircraft
N826NN
Make and model
Boeing 737823
Aircraft serial
31089
Aircraft time
33,932 hours, 13,897 cycles
Part
Guide Arm
Condition
Sticking
Location
Pax Door
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: FLIGHT ATTENDANTS REPORT FORWARD ENTRY DOOR VERY DIFFICULT TO CLOSE IT STICKS AT ABOUT 2/3 POINT ON CLOSING. REMOVED AND REPLACED FORWARD ENTRY DOOR GUIDE ARM AND ROLLER ASSEMBLY PER AMM 52-11-21.