As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT WAS GROUNDED: WING FUEL TANKS INDICATED FUEL BURN DESPITE FUEL IN CENTER TANK WITH ALL FUEL PUMPS ON AND CROSSFEED CLOSED, CONSTANT BALANCE REQUIRED; FLIGHT DECLARED EMERGENCY AND DIVERTED TO MSY. REPLACED FWD LH FUEL PUMP WITH SERVICEABLE UNIT IAW AMM 28-22-41, LEAK AND OPS CHECK GOOD.