Service difficulty report · Jack · Boeing 737823

Difficulty date
December 17, 2022
Submitted
December 19, 2022
Operation
Air carrier
Aircraft
N302SA
Make and model
Boeing 737823
Aircraft serial
44468
Aircraft time
5,390 hours, 2,025 cycles
Part
Jack
Condition
Broken
Location
Interphone
Stage of operation
CL
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS NOT GROUNDED: AFTER TAKEOFF WE ENCOUNTERED RADIO INTERFERENCE OVER HEADSETS (UNABLE TO HEAR ATC ) WAS INTERMITTENT, BUT VERY LOUD WHEN ACTIVE,- UNPLUGGED BOTH HEADSETS- NO HELP. AIRCRAFT DIVERTED TO DEN. EMERGENCY WAS NOT DECLARED. REMOVED AND REPLACED SERVICE FLIGHT INTERPHONE JACK PER SWPM 20-10-13.