As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT WAS GROUNDED: AT CRUISE ALTITUDE FL370 UNABLE TO OPEN FLIGHT DECK DOOR DURING MEAL EXCHANGE. DISCOVERED BOTH TOP AND BOTTOM DOOR STRIKERS' HAD TO BE MANUALLY PULLED BACK TO ALLOW HANDLE TO ROTATE. ONLY MIDDLE STRIKER IS SECURING DOOR CLOSED. REPLACED TOP (AALA202212210543) AND BOTTOM (AALA202212229713) STRIKER ACCOMPLISHED ADJUSTMENT.