What was found
AIRCRAFT WAS GROUNDED: R3 FLIGHT DECK WINDOW OUTER PANE SHATTERED AT FL320. WITH ASSOCIATED RIGHT WINDOW HEAT MESSAGE. MAINTENANCE REPLACED THE WINDOW PER AMM 56-11-12.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
AIRCRAFT WAS GROUNDED: R3 FLIGHT DECK WINDOW OUTER PANE SHATTERED AT FL320. WITH ASSOCIATED RIGHT WINDOW HEAT MESSAGE. MAINTENANCE REPLACED THE WINDOW PER AMM 56-11-12.