Service difficulty report · Door · Boeing 737823

Difficulty date
April 9, 2023
Submitted
April 12, 2023
Operation
Air carrier
Aircraft
N927NN
Make and model
Boeing 737823
Aircraft serial
31171
Aircraft time
29,346 hours, 12,499 cycles
Part
Door
Part number
1L46003859GT
Condition
Sticking
Location
Zone 800 - Doors
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS NOT GROUNDED: LAVATORY D PASSENGER STUCK IN LAVATORY HAD TO REMOVE DOOR FROM TRACK TO REMOVE PASSENGER. USED TOOLS FROM BLACK GEAR PIN BOX TO FREE PASSENGER. DOOR HAD DAMAGED UPPER TRIM CAUSING BINDING. REPLACED DOOR.