As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT WAS GROUNDED: L1 DOOR HANDLE WILL NOT ENGAGE TO CLOSE DOOR FROM OUTSIDE. MAINTENANCE INSPECTED THE L1 DOOR HANDLE AND FOUND THE UPPER ROLLER AND SPACER WAS MISSING A SCREW AND THE REMAINING SCREW WAS DAMAGED. MAINTENANCE REPLACED THE DAMAGED AND MISSING SCREWS PER AMM 52-11-11. A SATISFACTORY OPERATIONAL CHECK WAS ACCOMPLISHED WITH NO DEFECTS NOED.