Service difficulty report · Coffeemaker · Boeing 737823

Difficulty date
July 9, 2023
Submitted
July 10, 2023
Operation
Air carrier
Aircraft
N949NN
Make and model
Boeing 737823
Aircraft serial
31192
Aircraft time
26,784 hours, 10,709 cycles
Part
Coffeemaker
Part number
UNKNOWN
Condition
Odor
Location
Zone 900 - Lav/G
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: ALL 4 FLIGHT ATTENDANTS REPORT A FUME/SMELL FROM AFT GALLEY AT CRUISE. SMELLS LIKE A BURNT MENTHOL CIGARETTE SLIGHTLY WITH ASH OR CHEMICAL SMELL ONLY IN AFT GALLEY AREA WHEN TURNING ON THE COFFEEMAKERS TO BREW COFFEE. MAINTENANCE REPLACED BOTH COFFEEMAKERS IN THE AFT GALLEY PER AMM 25-32-00. (SEE ALA202307109572 AND AALA202307102832)