Service difficulty report · Unknown · Boeing 737823

Difficulty date
August 11, 2023
Submitted
August 14, 2023
Operation
Air carrier
Aircraft
N970NN
Make and model
Boeing 737823
Aircraft serial
31218
Aircraft time
24,143 hours, 10,116 cycles
Part
Unknown
Part number
UNKNOWN
Condition
Unknown
Location
Unknown
Stage of operation
AP
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: AN EMERGENCY WAS DECLARED UPON ARIVAL INTO DFW DUE TO THE FLIGHT ATTENDANTS REPORTING A BURNING PLASTIC SMELL IN AFT GALLEY. THE AIRCRAFT LANDED SAFELY AT DFW WITHOUT FURTHER INCIDENT. MAINTENANCE ACCOMPLISHED THE SMOKE ODOR FUMES TROUBLESHOOTING TASK CARD AND COULD NOT DUPLICATE THE ODOR OR IDENTIFY A DEFECTIVE PART THAT WOULD HAVE CAUSED THE ODOR.