As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT IN BASE MAINTENANCE: FORWARD CARGO COMPT LEFT SIDE GUIDE RAIL DENTED AND HAS SHEARED MULTIPLE VERTICAL ROLLERS AT AIRCRAFT STA'S 550 TO 634 STR LBL65. REMOVED AND REPLACED FORWARD CARGO COMPT LEFT SIDE RAIL PART NUMBER 98-2553-4-006. PER B777-200 AMM 25-53-21.