Service difficulty report · Shock Mount · Boeing 737823

Difficulty date
January 17, 2024
Submitted
January 18, 2024
Operation
Air carrier
Aircraft
N897NN
Make and model
Boeing 737823
Aircraft serial
33318
Aircraft time
33,352 hours, 14,275 cycles
Part
Shock Mount
Part number
UNKNOWN
Condition
Broken
Location
Emergency Exit
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: AFT RIGHT EMERGENCY EXIT HATCH (17F) 1 SHOCK MOUNT REQUIRES REPLACEMENT. REMOVED AND REPLACED DAMAGED SHOCK MOUNT ON RIGHT HAND AFT EMERGENCY EXIT DOOR. PER SRM 51-40-02.