Service difficulty report · Shock Mount · Boeing 737823

Difficulty date
January 18, 2024
Submitted
January 19, 2024
Operation
Air carrier
Aircraft
N897NN
Make and model
Boeing 737823
Aircraft serial
33318
Aircraft time
33,352 hours, 14,275 cycles
Part
Shock Mount
Part number
UNKNOWN
Condition
Broken
Location
Zone 200 - Fuse
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: FORWARD RIGHT EMERGENCY EXIT HATCH (ROW 16F) 1 SHOCK MOUNT REQUIRES REPLACEMENT. **SUPPLEMENTAL REPORT FOR (AALA202401187350): INSTALLED NEW SHOCK MOUNT PER BOEING SRM 51-40-02**(CLOSED).