Service difficulty report · Window · Boeing 777223

Difficulty date
February 28, 2024
Submitted
February 29, 2024
Operation
Air carrier
Aircraft
N790AN
Make and model
Boeing 777223
Aircraft serial
30251
Aircraft time
87,825 hours, 11,399 cycles
Part
Window
Part number
UNKNOWN
Condition
Failed
Location
L1
Stage of operation
CL
How discovered
V
Nature of condition
O
Precautionary procedure
A, B

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: FLIGHT JFK-MAD DIVERTED TO BOS ON ACCOUNT OF L1 WINDOW CRACKED. CREW DECLARED PAN PAN STATUS WITH ATC. AIRCRAFT WAS NOT OVERWEIGHT. FLIGHT LANDED WITHOUT ISSUE AND TAXIED TO THE GATE UNDER ITS OWN POWER. **SUPPLEMENTAL REPORT WILL BE SUBMITTED.** (OPEN)