Service difficulty report · Guide Arm · Boeing 737823

Difficulty date
May 22, 2024
Submitted
May 24, 2024
Operation
Air carrier
Aircraft
N849NN
Make and model
Boeing 737823
Aircraft serial
33213
Aircraft time
41,538 hours, 17,310 cycles
Part
Guide Arm
Part number
UNKNOWN
Condition
Broken
Location
L1 Door
Stage of operation
IN
How discovered
9
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: AFTER ARRIVAL MAINTENANCE WAS UNABLE TO OPEN L1 DOOR. REMOVED AND REPLACED L1 FORWARD ENTRY DOOR GUIDE ARM (AALA202405246620) AND ROLLER ASSEMBLY (AALA202405248067). FUNCTIONAL CHECK GOOD. PER AMM 52-11-21-400-802.