Service difficulty report · Guide Arm · Boeing 737823

Difficulty date
September 5, 2024
Submitted
September 6, 2024
Operation
Air carrier
Aircraft
N892NN
Make and model
Boeing 737823
Aircraft serial
31145
Aircraft time
36,829 hours, 15,770 cycles
Part
Guide Arm
Condition
Sheared
Location
Zone 800
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: FORWARD ENTRY DOOR WILL NOT OPEN ALL THE WAY. UPPER HINGE IS SHEARED AT THE BOTTOM LINK. REMOVED AND REPLACED FORWARD ENTRY DOOR GUIDE ARM ASSEMBLY. OPERTRIONAL CHECK GOOD. PER AMM 52-11-21.