Service difficulty report · Guide Arm · Boeing 737823

Difficulty date
October 9, 2024
Submitted
October 10, 2024
Operation
Air carrier
Aircraft
N810NN
Make and model
Boeing 737823
Aircraft serial
33207
Aircraft time
44,815 hours, 18,847 cycles
Part
Guide Arm
Condition
Out Of Position
Location
Zone 800
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS NOT GROUNDED: MAIN CABIN DOOR WAS JAMMED. WERE ABLE TO OPEN AFTER SEVERAL ATTEMPTS. AFTER PAX DEPLANED. THE AGENT AND I TRIED TO OPEN AND CLOSE AGAIN. THE DOOR GOT STUCK 1/4 OF THE WAY OPEN. TOOK SEVERAL MORE ATTEMPTS TO OPEN UP. FOUND FORWARD ENTRY DOOR UPPER GUIDE ARM TRIM FLAP OUT OF POSITION AND INHIBITING FREE MOVEMENT OF THE DOOR. FREED THE HINGE DOOR AND OPERATED FORWARD ENTRY DOOR, PER AMM 52-11-00