As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT WAS NOT GROUNDED: MDCR DOOR INOPERATIVE DUE TO HISTORY - CREW REFUSAL. FOUND MCDR LATCH TENNON NOT LIFTING INTO DOOR FRAME FULY WHEN DOOR HANDLES ARE TURNED. ADJUSTED DOOR LATCH ASSEMBLY, PER CMM 25-21-16. LATCH NOW GOES INTO DOOR.