As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT WAS GROUNDED: AFT L2 DOOR HANDLE NOT OPERATING CORRECTLY. MUST BE TURNED 90 DEGREES TO ENGAGE OPENING MECHANISM. TROUBLESHOT AND FOUND SLEEVE FOR EXTERIOR HANDLE NOT CLOCKED PROPERLY. ENGAGING 90 DEGREES OFF. REMOVED AND REPLACED HANDLE SHAFT ASSEMBLY AND CLOCKED HANDLE SLEEVE TO CORRECT ORIENTATION. PER AMM 52-13-11.