Service difficulty report · Latch · Boeing 737823

Difficulty date
April 23, 2025
Submitted
April 24, 2025
Operation
Air carrier
Aircraft
N994NN
Make and model
Boeing 737823
Aircraft serial
33248
Aircraft time
25,440 hours, 10,797 cycles
Part
Latch
Condition
Broken
Location
Zone 800
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS NOT GROUNDED: THE FLIGHT ATTENDANTS ADVISE THAT A PASSENGER GOT STUCK IN LAVATORY-D AND BROKE THE LATCH ON THE DOOR TO GET OUT. INSPECTED DOOR CONFIRMED LATCH IS HARD TO OPEN. **SUPPLEMENTAL REPORT WILL BE SUBMITTED**(OPEN).