SDR AALA202505238726

Service difficulty report · Guide Arm · Boeing 737823

Difficulty date: May 17, 2025
Submitted: May 23, 2025
Operation: Air carrier
Aircraft: N967AN
Make and model: Boeing 737823
Aircraft serial: 29545
Aircraft time: 68,016 hours, 28,788 cycles
System (JASC): 5210 · Passenger/Crew Doors
Part: Guide Arm
Condition: Damaged
Location: Zone 800
Stage of operation: IN
How discovered: V
Nature of condition: O
Precautionary procedure: K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: FORWARD LEFT L1 DOOR WILL NOT OPEN. **SUPPLEMENTAL REPORT FOR (AALA202505198726): FOUND FORWARD ENTRY DOOR UPPER GUIDE ARM AND GUIDE PLATES DAMAGED. REMOVED AND REPLACED FORWARD ENTRY DOOR GUIDE ARM (AALA202505198726), PER AMM 52-11-21 AND UPPER GUIDE PLATES (AALA202505232218), PER AARD 54-00-05-1. REMOVED AND INSTALLED FORWARD ENTRY DOOR (AALA202505236027), PER AMM 52-11-00**(CLOSED).