Service difficulty report · Sliding Window · Boeing 737823

Difficulty date
August 17, 2025
Submitted
August 19, 2025
Operation
Air carrier
Aircraft
N989NN
Make and model
Boeing 737823
Aircraft serial
33338
Aircraft time
27,358 hours, 11,612 cycles
Part
Sliding Window
Condition
Out Of Position
Location
Zone 200
Stage of operation
NR
How discovered
O
Nature of condition
E
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: AN EMERGENCY WAS DECLARED DUE TO: R2 WINDOW SHWOING DAYLIGHT AND IS EXTREMELY LOUD. AIRCRAFT AIR INTERRUPTED BACK TO AND LANDED SAFELY AT ORD. FOUND R2 WINDOW UPPER ROLLER OUT OF TRACK. INSPECTED WINDOW SEAL, ROLLS AND TRACK, PER AMM 56-11-00-200-803. NO DAMAGE FOUND. REINSTALLED WINDOW IN TRACK, PER AMM 56-12-11-400-801. WINDOW OPERATIONAL CHECKS NORMAL. PRESSURIZED AIRCRAFT AND NO LEAKS NOTED.