SDR AALA202509026131

Service difficulty report · Door · Boeing 737823

Difficulty date: September 1, 2025
Submitted: September 2, 2025
Operation: Air carrier
Aircraft: N974AN
Make and model: Boeing 737823
Aircraft serial: 30098
Aircraft time: 67,508 hours, 28,687 cycles
System (JASC): 5210 · Passenger/Crew Doors
Part: Door
Condition: Out Of Rig
Location: Zone 800
Stage of operation: NR
How discovered: O
Nature of condition: O
Precautionary procedure: K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: FLIGHT ATTENDANT REPORTS THE MAIN CABIN DOOR WAS DIFFICULT FOR THE GATE AGENT TO OPEN. CONFIRMED CABIN MAIN DOOR WAS DIFFICULT TO OPEN. APPLIED CLAY TOALL DOOR STOPS, FOUND THE BOTTOM FORWARD AND AFT DOOR STOPS WERE NOT ADJUSTED CORRECTLY, CAUSING THE DOOR TO BECOME DIFFICULT TO OPEN. ADJUSTED THE FORWARD AND AFT BOTTOM DOOR STOPS. PER AMM 52-11-00-820-801. OPERATIONAL CHECK GOOD.