Service difficulty report · Outlet · Airbus A321231

Difficulty date
September 14, 2025
Submitted
September 16, 2025
Operation
Air carrier
Aircraft
N915US
Make and model
Airbus A321231
Aircraft serial
6387
Aircraft time
34,301 hours, 14,208 cycles
Part
Outlet
Condition
Melted
Location
Zone 200
Stage of operation
NR
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: FLIGHT ATTENDANTS REPORTED ELECTRICAL SMELL, BURNING SMELL IN THE LAST THREE ROWS OF THE AIRCRAFT ASKED THE PASSENGERS TO UNPLUG ANY DEVICES. THEY HAD PLUGGED INTO THE POWER PORTS, AND THE SMELL SEEMED TO DISSIPATE. MAINTENANCE FOUND THE ELECTRICAL OUTLETS UNDER SEATS 34B AND 34C DISCOLORED AND SLIGHTLY MELTED. REPLACED ELECTRICAL OUTLETS AND ACCOMPLISHED A SATISFACTORY OPERATIONAL CHECK PER AMM 25-21-37.

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