Service difficulty report · Generator · Boeing 777223

Difficulty date
September 22, 2025
Submitted
September 26, 2025
Operation
Air carrier
Aircraft
N793AN
Make and model
Boeing 777223
Aircraft serial
30255
Aircraft time
94,911 hours, 12,374 cycles
Part
Generator
Part number
756589A
Part serial
0324
Condition
Shutdown
Location
Zone 100
Part time
63,733 hours, 10,062 cycles
Stage of operation
CR
How discovered
V
Nature of condition
J
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: APU GENERATOR OFFLINE EICAS AND SWITCH NON NORMAL CHECKLIST COMPLETED UNSUCCESSFULLY. AIRCRAFT DIVERTED TO LHR LANDED WITHOUT INCIDENT. MAINTENANCE REPLACED APU GENERATOR IAW AMM 24-21-01-400-801.