SDR AALA202510277924

Service difficulty report · Guide Arm · Boeing 737823

Difficulty date: October 16, 2025
Submitted: October 27, 2025
Operation: Air carrier
Aircraft: N904AN
Make and model: Boeing 737823
Aircraft serial: 29506
Aircraft time: 69,500 hours, 29,037 cycles
System (JASC): 5210 · Passenger/Crew Doors
Part: Guide Arm
Condition: Jammed
Location: Zone 800
Stage of operation: IN
How discovered: V
Nature of condition: O
Precautionary procedure: K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT IN BASE MAINTENANCE: DURING ADJUSTMENT AND CHECK OF AFT ENTRY DOOR FOUND ADJUSTMENT FITTING ON ARM ASSEMBLY TO BE JAMMED AND DAMAGED. REMOVED UNSERVICEABLE GUIDE ARM FROM AFT ENTRY DOOR AND INSTALLED SERVICEABLE GUIDE ARM ON AFT ENTRY DOOR. PER B737-NG-AMM52-13-21-000-802, 52-13-12 -400. PERFORMED SATISFACTORY ADJUSTMENT AND OPERATIONAL CHECK. PER B737 NG 52-13-00-802. NO DEFECT NOTED.