Service difficulty report · Windshield · Boeing 737823

Difficulty date
October 25, 2025
Submitted
October 30, 2025
Operation
Air carrier
Aircraft
N913AN
Make and model
Boeing 737823
Aircraft serial
29514
Aircraft time
67,319 hours, 27,949 cycles
Part
Windshield
Condition
Arced
Location
Zone 200
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: AN EMERGENCY WAS DECLARED DUE TO: AFTER ENTERING IMC AT FL280 ARCING BEGAN EMANATING FROM FO R1 WINDSHIELD, CONTINUED AND WORSENED WITH CONTINUED FLIGHT IN IMC. FLIGHT CREW COULD PHYSICALLY FEEL BUILD UP OF STATIC ELECTRICITY. AIRCRAFT DIVERTED TO AND LANDED SAFELY AT MCI. ACCOMPLISHED INSPECTION OF FLIGHT DECK WINDOW R1, PER AMM 56-11-00. FOUND WINDOW TO HAVE NO SIGNS OF DELAMINATING , ARCHING OR DAMAGE. PERFORMED OPERATIONAL TEST OF WINDOW HEAT IAW AMM 30-41-0.0 OPERATIONAL TEST PASSED.