Service difficulty report · Sliding Window · Boeing 737823

Difficulty date
November 30, 2025
Submitted
December 1, 2025
Operation
Air carrier
Aircraft
N948NN
Make and model
Boeing 737823
Aircraft serial
31189
Aircraft time
34,186 hours, 14,133 cycles
Part
Sliding Window
Condition
Binding
Location
Zone 200
Stage of operation
IN
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: FIRST OFFICER SLIDING WINDOW WILL NOT LOCK OPEN OR OPEN COMPLETELY DUE TO CIRCULAR OBSTRUCTION STUCK IN LOWER WINDOW TRACK. FOUND DITCHING LATCH MECHANISM OUT OF SEQUENCE. RESET DITCHING LATCH AND OPERATIONAL CHECKED GOOD. PER AMM 56-12-11.