Service difficulty report · Processor · Boeing 737823

Difficulty date
January 8, 2026
Submitted
January 9, 2026
Operation
Air carrier
Aircraft
N964NN
Make and model
Boeing 737823
Aircraft serial
31210
Aircraft time
32,527 hours, 13,612 cycles
Part
Processor
Part number
3012803
Part serial
0767
Condition
False Indication
Location
Zone 200
Part time
10,946 hours, 5,262 cycles
Stage of operation
CR
How discovered
O
Nature of condition
N
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: LEFT FUEL TANK INDICATOR PERIODICALLY SHOWS A QUANTITY VALUE IT FLAGS A FUEL IMBALANCE AND MULTIPLE MESSAGES IN THE FMS. GROUND TEST OF FQIS SYSTEM FAULTED WITH MSG # 28-41115 (ARINC OUTPUT BUS FAIL). ACCOMPLISHED TEST OF REFUEL QUANTITY INDICATORS, DEU SELF TEST AND FMC OPS TEST, PER FIM 28-41-00-810-810 WITH NO FAULTS. REPLACED FUEL QUANTITY PROCESSOR UNIT, PER AMM 28-41-81. GROUND TEST PASSED.