As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
R4 PASSENGER ENTRY DOOR PULL CABLE OPERATIONAL TEST FAILED. ESCAPE SYSTEM IS NOT DISARMING WHILE PULLING EXTERNAL HANDLE. MAINTENANCE RE-CONNECTED THE ENTRY DOOR PULL CABLE AT R-4 PASSENGER ENTRY DOOR AND PERFORMED OPERATIONAL TEST IAW CMM B787-52-11-36 AND AMMB787-A-52-11-16-01B-320A-A, TEST GOOD, REFER TO INDIVIDUAL SING-OFF ENTRIES FOR WORK STEPS PERFORMED.