As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
AIRCRAFT WAS GROUNDED: FRONT ENTRY L1 DOOR HANDLE DIFFICULT TO RAISE AND LOWER FROM BOTH SIDES TO OPEN THE DOOR. ADJUSTED L1 HORIZONTAL CONTROL ARM, PER AMM 52-11-00. PERFORMED FORWARD ENTRY DOOR SYSTEM TEST, PER AMM 52-11-00, OPS TEST GOOD, DOOR OPERATING TORQUE WITHIN LIMITS.