Service difficulty report · Windshield · Boeing 777223

Difficulty date
May 12, 2026
Submitted
May 15, 2026
Operation
Air carrier
Aircraft
N776AN
Make and model
Boeing 777223
Aircraft serial
29582
Aircraft time
104,576 hours, 13,130 cycles
Part
Windshield
Condition
Failed
Location
Zone 200
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: DURING FLIGHT R1 WINDSHIELD BEGAN ARCING AT TOP LEFT INPUT AREA, THEN ENTIRE SURFACE SHATTERED WITH LOUD "POP" SOUND. DECESION MADE TO DIVERT TO JFK AN EMERGENCY WAS DECLARED AND LANDED OVERWEIGHT WITHOUT INCIDENT. MAINTENANCE REPLACED R1 WINDSHIELD IAW AMM 56-11-01.