Service difficulty report · Potable Water · Boeing 737823

Difficulty date
June 13, 2026
Submitted
June 15, 2026
Operation
Air carrier
Aircraft
N990NN
Make and model
Boeing 737823
Aircraft serial
31241
Part
Potable Water
Condition
Empty
Location
Zone 900
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
A

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AIRCRAFT WAS GROUNDED: FA NOTIFIED FLIGHT DECK THEY HAD ZERO POTABLE WATER UPON REACHING CRUISE. I HAD THEM TRY TO FLUSH TOILETS AND USE SINK, STILL ZERO WATER AVAILABLE. ALSO ZERO WATER AVAILABLE IN EITHER GALLEY. DECESION MADE TO RETURN TO CLT EMERGENCY DECLARED AND AIRCRAFT LANDED OVERWIGHT WITHOUT INCIDENT. MAINTENANCE VERIFIED WATER SERVICING BY RAMP IAW AMM 12-14-01.